Emergency Communications


Hutchinson / Reno County Emergency Communications is the critical link between community members calling in for assistance and emergency personnel in the field including fire, medical, and law enforcement in the Hutchinson and Reno County area. When you contact us, you will speak with a highly trained public safety dispatcher, whose mission is to provide the highest level of quality service.

We serve as the critical link between our citizens and public safety providers with the highest level of integrity. We are dedicated to supporting all public safety departments in their quest of protecting life, saving property, and assisting the public. Our standard is excellence and our model of success is teamwork.

Reno County/Hutchinson Resident Emergency Alert System

Hutchinson, Ks February 22, 2018 — Hutchinson and Reno County are now working with Everbridge, the worldwide leader in unified critical communications, to keep residents, staff and emergency personnel safe and informed with quick and reliable emergency notifications and public service announcements.

Effective March 1st, 2018, Hutchinson and Reno County will begin using Everbridge Resident Alerts to communicate with citizens and businesses during emergencies and other critical events. This system will replace the CivicReady system which was used previously. Those Residents who were registered on CivicReady will have to register on the new Everbridge system. Residents are encouraged to register immediately to receive these alerts: https://member.everbridge.net/index/453003085617923#/login

Hutchinson and Reno County will use the Everbridge emergency notification system to alert residents about a variety of events, ranging from fires, floods and other emergencies, to more routine announcements, such as road closures and water utility maintenance. Messages will be sent to residents on their preferred contact paths—cell phone, SMS, home phone, email, fax, pager and more—to ensure real-time access to potentially lifesaving information. Residents listed in the Hutchinson – Reno County 911 database will be automatically subscribed to alerts by phone, but Everbridge allows citizens to self-register, provide additional contact information or opt out.

If you have questions, you may contact Hutchinson/Reno County Emergency Communications at 620-694-2804. To reach the 24/7 dispatch non-emergency line, please dial 620-694-2800. For emergencies, always dial 911.

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