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We have changed to a new vendor for billing to allow more features for you, our customer. You will need to register to view your statement online and to for online pay. We know this is inconvenient, but unfortunately necessary. Please register at waterbill.hutchgov.com. For signing up online before September 30, we are offering a $5 credit. If you’ve provided a voided check your current payment option will continue and you won’t be required to provide another voided check. If you signed up online for payments to be automatically charged to your debit or credit card, you will need to sign up again as the information does not transfer to our new website.
We have lots of options to pay either by ACH/Automatic payment, by phone by calling 620-694-2621 or online at waterbill.hutchgov.com. You can also deposit your check or money order at our 24 hour drop off at City Hall or by mail PO Box 1567.
We will work very hard to make this conversion as seamless as possible and are excited to offer more options for our customers.
Contact us at 620-694-2621 Monday – Friday from 8:00am to 5:00pm or stop by our office at City Hall, 125 East Avenue B.