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1. How do I file a complaint or concern?

Please see our Complaint and Concern page for information on filing a complaint. Complaints and Concerns Page

2. What happens after a complaint is made?

Concerns regarding any problems begin by either a complaint or concern received by a citizen or an inspector viewing a violation while driving through the area doing other field inspections or working on special projects. Please see our After a Complaint is Made page for more information. After a Complaint is Made Page

3. What is not a code violation?

There are some neighborhood problems that do not fall under our jurisdiction. In general, we can act on behalf of the public at large, but we cannot take action on behalf of one citizen against another. The City does not handle neighbor disputes or civil problems that do not violate public law.

Often a neighbor's tree or other plantings may drop leaves or debris in your yard, or may cause damage to a fence or other structure. These conditions are private matters between the two property owners, and the City has no jurisdiction.