Why did my usage increase so much this month?

The difference could be a toilet that you have to jiggle the handle on, a water softener that may cycle too much or a dripping faucet that causes an increase in usage. If you own a business, it could be an ice machine causing this issue.

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1. How can I pay my bill?
2. What do I do if I am not receiving my mailed bill?
3. Why are you charging me a $30.00 disconnect fee even though I haven’t been shut off?
4. Why did my usage increase so much this month?
5. Are there any programs that can help if I am unable to pay my bill?
6. How soon can I get reconnected?
7. Where do I mail and pay the Service Line warranty of America bill?
8. Why do you charge a service fee on to pay on your website?
9. Why am I being charged if I am not using any water?
10. Why is it taking so long for you to receive my payment in the mail?
11. What is a stormwater fee and why do I have to pay it? Can I opt out?
12. Why did I get a delinquent notice and can you stop sending them to me?